Guests

The Network Operations Company builds and operates HSIA (High speed Internet Access) systems for hotels under the GuestNetworks brand.

Our 24 x 7 Network Operations support retail, hospitality, government and higher education clients who not only trust us to keep their business operating - they entrust the experience of their customers to us.

We support more than 90,000 unique users every year across dozens of locations. The fact that 99% of those users consistently connect and stay connected without assistance is a testament to our dedication. (figures are annualized counts based on May 2010 data.)

The number of guests making use of hotel Internet services is climbing. A study released March 11, 2008 indicates that:
- Overall public wireless Internet access is up 61% in the last year.
- Usage in cafes is up only 40%, while restaurant use is up 217%.
- Hotel use is up 146% - more than double.
If you thought Hotel HSIA was fully mature, you may want to review the capacity and performance of your network.

Our clients own and operate Hilton, Intercontinental, Choice, Wyndham and Best Western branded properties, as well as several independents and small chains.
We provide a complete portfolio of solutions for your guests, your staff and your corporate offices, including Wired and Wireless access, Guest Printing, Kiosks, In-Room Computing, Network Status Displays, DMCA compliance assurance, and Remote Access to your PMS.